It's always the little things that get to us, isn't it? Below are two phone-calling-related features that I would like to see gone by the year 2008:
1. The paging option. Oftentimes, as you start to leave a voice mail, the lady on the other end says, "To page this person, press 5 now." Why? There is no need for this service in the 00's. The person will get the page (just some random phone number) and a voicemail/text (containing actual INFO!) at the same time. It's not like the page prompts someone to run through the streets and shout, "Paging Bob Anderson! Paging Bob Anderson!" No. All you get is this on your phone: "bling!" Just like a voice mail.
2. The Workplace Automated Phone Directory. First, a question: Has anyone ever, in the history of phone calling, had success with this system? Here's what happens when I try: I'm asked to type in the entire last name of the person I'm trying to reach. OK. Heavy sigh as I look up corresponding numbers for the name Gulbransonowitz. (It's never "Brown.") My task complete, I hit the pound sign. Whew! I do a happy dance.
The recording then says one of two things:
- "You typed 'Bob Smith.' If this is incorrect, press the star key and start over." OR:
- "This is not a recognizable name." (I got this one the other day as I tried to reach the CEO of a company. I'm sure his name is, in fact, recognizable to the staff.)
Perhaps I missed my calling as a phone-company executive.
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